Privacy Policy

This Privacy Policy describes how Booxie, LLC ("Booxie," "we," "us," "our") collects, uses, discloses, and protects information when you access or use BooxieAi (the "Service") at www.booxie.ai.

1. Information We Collect

A. Information You Provide

• Account Information: name, email, password (stored hashed), organization and/or company name, and profile details.
• Support/Communications: messages you send to us, including attachments.
• User Content: data you upload or submit to the Service (e.g., records, files, prompts, and related outputs).

B. Information We Collect Automatically

• Device/Usage Data: IP address, device identifiers, browser type, operating system, pages viewed, actions taken, time stamps, referring URLs, and crash logs.
• Cookies and Similar Technologies: cookies, local storage, pixels, and similar tools used for authentication, preferences, analytics, and security.

C. Payment Information (When Paid Plans Start)

Payments are processed by third-party payment processors. We typically receive billing metadata (e.g., plan, status, last 4 digits, expiration month/year) but not full card numbers.

2. How We Use Information

We use information to:

• Provide, operate, and maintain the Service (including Beta).
• Authenticate users and secure accounts.
• Process transactions and manage subscriptions (post-Beta).
• Improve features, performance, and user experience.
• Communicate with you about updates, support, and administrative messages.
• Prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our agreements.

3. How We Share Information

We may share information with:

• Service Providers (Processors): hosting, analytics, customer support tools, email delivery, error monitoring, and payment processors.
• Third-Party Services You Connect: when you enable an integration, data is shared as directed by you and the integration settings.
• Legal and Safety: to comply with law, respond to lawful requests, protect rights/safety, investigate fraud or security issues.
• Business Transfers: in connection with a merger, acquisition, financing, or sale of assets (information may be transferred as part of that transaction).

We do not sell your personal information in the traditional sense.

4. Cookies and Analytics

We use cookies for:

• Essential functions: login sessions, security, fraud prevention.
• Preferences: remembering settings.
• Analytics: measuring usage and improving the Service.

You can control cookies via your browser settings. Some features may not work if cookies are disabled.

5. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide the Service,
• meet legal/accounting obligations,
• resolve disputes, and
• enforce agreements.

You may request deletion as described below, but some information may be retained as required by law or for legitimate business purposes (e.g., security logs, transactional records).

6. Security

We implement reasonable administrative, technical, and organizational measures designed to protect information. No system is 100% secure; you use the Service at your own risk.

7. Your Choices and Rights

Depending on where you live, you may have rights to:

• access the information we have about you,
• correct inaccurate information,
• request deletion,
• object to or restrict certain processing, and
• request a copy/portability of certain data.

To exercise rights, contact us at [email protected]. We may verify your request and identity.

8. Children's Privacy

The Service is not intended for children under 13 (or a higher age where required by law). We do not knowingly collect personal information from children.

9. International Users

If you access the Service from outside the United States, you understand your information may be processed and stored in the U.S. and other countries where Booxie or its vendors operate.

10. Third-Party Links and Services

The Service may link to or integrate with third-party sites/services. Their privacy practices are governed by their own policies, not this one.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we'll provide notice via the Service or email. The "Effective Date" above reflects the latest version.

12. Contact Us

Booxie, LLC

Email: [email protected]